Frequently Asked Questions
For more information on the CCNA® or CCNP® Bootcamp, please refer to the Frequently Asked Questions below. If you have a question that is not answered, please feel free to contact us (bootcamps@ccprep.com).

1.	Answers When and where are the Bootcamps? The dates and locations for the Bootcamps are located on the each City's  home page. Atlanta | Dallas | Jacksonville
2.	I heard that I am guranteed to pass the exams, is this true? It is true that we gurantee our CCNA® bootcamp studentswill pass the exam or they can take the class again for free.  This gurantee is contingent upon meeting the pre-requistes (clear understanding of the OSI model).  The CCNP® bootcamp is not guranteed, however you will have the opportunity to sit all 4 exams, some more than once if necessary.   In our first CCNP® bootcamp all students passed.
3.	Who will be the Instructors? Lou Rossi Jr., Tom Rossi, and Ron Anthony will be instructing the classes. Each have had several years experience in instructing thousands of students across the country.
4.	Is this class certified from Cisco? This class is not certified by Cisco, however it is taught by instructors with numerous years of experience working with Cisco Product and some are certified to teach authorized Cisco classes.Our bootcamps are geared around the exam objectives not the Cisco World Wide Training Curriculum.
5.	How many students are in each class? To make sure individual attention is given to Bootcamp students, all classes will be limited to eight students for our CCNP® Bootcamp and 9 students for our CCNA® bootcamp. Each student will have the use of his or her own router during class.  Because of this limited enrollment some classes may fill quickly, please be patient. Currently Cisco Certified Courses have up to twenty-four students and there are two students per router.
6.	When can students take the exam? During the CCNA® bootcamp the instructor will work with the students to determine an appropriate time for the exams.  The CCNA® bootcamp will allow for a maximum of three attempts from Wednesday to Friday of the class week.  We have never had a student with the prerequisites fail three times.  During the CCNP® bootcamp exams are available every day including Saturday and Sunday.  There is a maximum of 10 attempts although this is very unlikely.  The CCNP® bootcamp students will take the indidual exams with the Foundation of Routing and swtiching exam as an option if the student and instructor think it is in the student's best interest.
7.	What does the CCNA® tuition include? CCPrep.com offers several packages depending on location: In Jacksonville, Florida, Dallas, TX, and Atlanta,GA the CCNA® tuition is $4495 and includes:        First-Class Hotel Accommodations (5 nights)        Breakfast, Lunch & Dinner (5 days)        Transportation to and from closest major airport in        Bootcamp city        Transportation to and from the Testing Center        Testing Fee        Guarantee* In Jacksonville, Florida, Dallas, TX, and Atlanta,GA the CCNA® no expenses tuition is $3495 and includes:        Transportation to and from the Testing Center        Testing Fee        Guarantee* In Raleigh, NC the CCNA® tuition is $3595 and includes:        Breakfast and Lunch each day of class        Transportation to and from the Testing Center        Testing Fee        Guarantee* *Student must have met the prerequisites for the CCNA® which is a solid understanding of the OSI model and be present in class each day.
8.	What does the CCNP® tuition include? Currently the CCNP® bootcamp is offered only in Jacksonville, Florida. The CCNP® tuition is $8995 and includes::       First-Class Hotel Accommodations (12 nights)       Breakfast, Lunch & Dinner (12 days) (good food!)       Transportation to and from closest major airport in       Bootcamp city       Transportation to and from the Testing Center       Testing Fee for all exams up to a maximum of 10 Note:  The CCNP® bootcamp does not have a no expense option or a discount for exams that may have already been passed before taking the bootcamp.  If you have already passed one of the 4 exams necessary for CCNP® than this will give you an opportunity to perform more labs or enjoy the wonderful Jacksonville weather.
9.	Why does the tuition cover all of the above expenses? In the CCNA® bootcamp we desire that the student be relaxed so as to concentrate on the difficult exam at hand.  It is recommended that you do not bring your work with you!  By enrolling for the tuition included bootcamp you will have all the details arranged for you, leaving you to worry about passing the exam.  If you choose not to enroll in the tuition included class, you will be responsible for attending all classes and study sessions, which may be late into the evenings. In the CCNP® bootcamp we desire that our students concentrate on the vast amount of material that will be covered during this hellacious 12 day bootcamp. CCPrep.com will make all arrangements for the student except airfare.   There is no expenses not included option with the CCNP® bootcamp.
10.	What methods of payment are accepted? The following payments are accepted:  American Express, MasterCard, Visa, or check. Purchase orders will be accepted for approved organizations.  Payment may also be made by company check, as long as payment is received before the first day of class.                 Please send check or money order to:                 CCPrep.com                 129 Herons Nest Lane                 St. Augustine, FL 32084
11.	How Can I use a purchase order? To become an approved organization, please contact Lou Rossi at (904) 460-0214
12.	Will I receive a discount if I am currently a subscriber to the Subscriber Issues or other FastTracks? If you order or are a current subscriber to 12 Subscriber Issues you will receive a $300 discount. FastTrack subscribers will receive a $200 discount. If you are not currently a subscriber and would like to be, please see our services for more information.
13.	I have networking experience but currently do not have any specific Cisco experience. What can I do to prepare for the required CCNA® Certification prerequisite exam? We recommend the following book from Cisco Press: "Introduction to Cisco Router Configuration". Edited by Laura Chappell, the ISBN is: 1-57870-076-0. Be sure to study the first four Chapters, which deal with the OSI model.
14.	Can anyone take this course? If you are interested, please contact bootcamp@ccprep.com so we may set up a pre-qualification phone conversation. Knowledge of the OSI model will be required as a prerequisite for the CCNA® Bootcamp.
15.	What course materials will I receive? For the CCNA® Bootcamp, each student will receive Lou Rossi's CCNA® Study Guide.  For the CCNP® bootcamp each student will receive the latest Cisco Press materials on each exam.
16.	Where can I find practice questions to begin studying for the CCNA® exam? Click here to see some practice questions.
17.	Is there a discount given for group sessions? Also, will instructors come on-site for a CCNA® Bootcamp? The answer is Yes to both of the questions. Please contact us at bootcamp@ccprep.com for more information.
18.	How can I register for one of the Bootcamps? Please fill out the form on home page. Atlanta | Dallas | Jacksonville